We understand that sometimes circumstances change, but unfortunately, due to our logistical process, modifying or cancelling orders after they're placed isn't possible. Orders quickly move into warehouse processing to ensure speedy delivery to our customers, at which point we can no longer make any changes.
Your order will be shipped with FedEx if it was placed from our US warehouse, and the tracking number will be sent to your email address once it is dispatched. By creating a free FedEx account, you will be provided with different options for delivery, such as requesting that it be re-routed to a different address.
Remember: the sooner you contact FedEx, the better chance you have of changing the delivery address.
For security reasons, we cannot change the address for Sign-Up products. We must ship them to the address you used when signing up.
If you've paid using Klarna invoices, we also cannot change the address for security reasons. This is to prevent fraudulent purchases.