Viewing info relevant to US & CA Customers
It's unfortunately not possible to edit the address once the order has been placed.
- If your order is for a Sign-Up product, we can never change the address for security reasons. We must ship it to the address you have signed up using.
- For other security reasons, if you have paid using Klarna invoices, we can also not change the address. This is to prevent fraudulent purchases.
- If you have ordered to an Access / Pick-up point, we cannot reroute the delivery to a different access point.