Viewing info relevant to US & CA Customers
Unfortunately, we cannot change the product or size of the order if you have already made the purchase. However, If you wish to place a new order, we can attempt to cancel the order. In these events, please contact us as soon as possible via the contact form below. Make sure to fill in the appropriate topics so the request will be forwarded to the correct department.
Please note that if your order has already been packed and dispatched, we will not be able to cancel the order. In these, unfortunate, events, you will need to receive the parcel and return the order to us so that we can refund your order.
If your order is shipped from our EU warehouse, you may ship it back for an exchange. However, this is sadly not an option we can provide for orders shipped from our US stores and warehouse.
You can find the instructions on how to return your order here.