As part of our winner selection process for online sign-up entries, our payment system verifies the ability to charge funds for the selected payment method. If the bank denies or refuses this transaction, the raffle entry will be invalidated.
Before selecting a winner, we must ensure that the sign-up entry's chosen payment method has sufficient funds and is eligible for the amount to be charged by their bank. Therefore, there will be an authorization check against the bank account/payment method. If this check is not fully successful, indicating potential issues related to the bank account or payment method, the sign-up entry will not be chosen as a winner.
Please note that there may still be authorization checks and notifications visible through the individual's bank account. However, if you have not received a winner email, it indicates that you have not been selected as a winner. Any authorization checks or reservations visible in your bank account will ultimately disappear or reverse, as we will not proceed with debiting any amount. We recommend contacting your bank or payment provider for further information in such instances.
In summary, winning notification occurs through order confirmation email. Additionally, you may monitor sign-up entries by checking the app profile under "Sign-ups." Raffle wins will be listed under the "Secured" tab as secured wins.