The product I received was damaged/flawed, what should I do?

Product quality is of the utmost importance for us at SNS. Despite this, human errors and handling can, unfortunately, damage or flaw goods during production, handling and delivery. We're very sorry if you have received any defective product and would then advise you to contact our claim team through the contact form below. We will then help you accordingly. 

Please make sure to include several detailed pictures from different angles of the product and the damage. If the package you received your product in was damaged, please make sure to include pictures of it as well. This will be necessary in order for us to assist you with your claim. 

We look forward to assisting you as best as we can.