Product quality is of the utmost importance for us at SNS. Despite this, human errors and handling can, unfortunately, damage or flaw goods during production, handling and delivery. We're sorry if you have received any defective product.
Please register your complaint here (https://sns.returnado.com/) and attach several pictures that shows the product's flaw/damage together with a description of the issue. This will be necessary for us to assist you with your claim. We will handle your claim request as soon as possible and let you know how to proceed.
We follow Swedish laws and regulations. If you would like to learn more about that, visit www.konsumentverket.se. We will comply with the Consumer Complaints Board's recommendations in case of a dispute.