Viewing info relevant to EU Customers
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The orders within Europe are shipped from our warehouse in Belgium.
- We try to ship out your order within 1 to 5 business days from the day you placed your order.
- Delivery within Europe is 2-6 business days from that the order has been shipped.
- Sign-Up orders are usually shipped 1-3 business days after the draw has been made and the winners have been notified. All Sign-up orders are shipped to your home address.
- When we ship to a non-EU country, you may as a receiver be subject to pay local customs fees upon delivery. These fees are decided by local customs - please contact your local customs for further info.
- Unfortunately, we do not deliver to PO Box addresses or Army APO and FPO addresses.
- During periods of campaigns and sales, it can take longer before your order is shipped out and some delay may be expected.
Once your order is shipped out you will receive a tracking email with a link to follow your order.
Country |
Shipping carriers |
|
Austria |
AT Post |
|
Belgium |
Bpost |
|
Bulgaria |
AT Post |
|
Croatia |
AT Post |
|
Czech Republic |
AT Post |
|
Denmark |
GLS |
|
Estonia |
GLS |
|
Finland |
Bring |
|
France |
Colissimo |
|
Germany |
DHL Paket |
|
Greece |
GLS |
|
Hungary |
AT Post |
|
Ireland |
Anpost |
|
Italy |
Poste Italiane |
|
Japan |
Sagawa / UPS
|
|
Latvia |
GLS |
|
Lithuania |
GLS |
|
Luxembourg |
GLS |
|
Monaco |
Colissimo |
|
Netherlands |
PostNL |
|
Norway |
UPS |
|
Nothern Ireland |
Fastway |
|
Poland |
GLS |
|
Portugal |
GLS |
|
Romania |
GLS |
|
Slovakia |
AT Post |
|
Slovenia |
AT Post |
|
Spain |
Celeritas |
|
Sweden |
Bring |
|
United Kingdom |
DPD / Evri
|
|
United States |
FedEx / UPS
|
|
Åland Ilands
|
UPS
|
|
Rest of the world |
UPS |
Delivery costs - Web orders
| Country |
Access Point |
Home Delivery |
Free Delivery Over |
|---|---|---|---|
| Austria | - |
€9 |
€250 |
| Belgium | - |
€9 |
€250 |
| Cyprus | - |
€25 |
€250 |
| Czech Republic |
- |
€10 |
€250 |
| Denmark | - |
70 DKK |
2500 DKK |
| Finland | €10 |
- |
€250 |
| France | - |
€7 |
€250 |
| Germany | - |
€7 |
€250 |
| Greece | - |
€10 |
€250 |
| Hungary | - |
€10 |
€250 |
| Iceland | - |
$75 |
- |
| Ireland | - |
€10 |
€250 |
| Italy | - |
€9 |
€250 |
| Luxembourg | - |
€12 |
€250 |
| Malta | - |
€12 |
€250 |
| Netherlands | - |
€7 |
€250 |
| Norway | - |
$25 |
$250 |
| Poland | - |
€12 |
€250 |
| Portugal | - |
€10 |
€250 |
| Spain | - |
€9 |
€250 |
| Sweden |
60 SEK |
- |
2500 SEK |
| Switzerland |
- |
$25 |
- |
| UK (sent from UK) |
- |
£5 |
£250 |
| UK (sent from EU) |
- |
£10 |
£250 |
| Åland Islands |
- |
€12 |
€250 |
| Rest of Europe | - |
€12 |
€250 |
Delivery costs - Sign-ups/App orders
All Sign-ups are charged with shipping costs.
| Country |
Delivery costs |
|---|---|
| Austria | €12 |
| Belgium | €12 |
| Cyprus | €30 |
| Denmark | 100 DKK |
| Finland | €12 |
| France | €12 |
| Germany | €12 |
| Hungary | €12 |
| Iceland | $75 |
| Italy | €12 |
| Luxembourg | €12 |
| Malta | €25 |
| Netherlands | €12 |
| Norway | $25 |
| Poland | €12 |
| Spain | €12 |
| Sweden | 100 SEK |
| Switzerland | $25 |
| United Kingdom | £12 |
| Rest of Europe | €12 |