Viewing info relevant to Global Customers
Unfortunately, we cannot change the product or size of the order if you have already made the purchase. However, If you wish to place a new order, we can attempt to cancel the order. In these events, please contact us as soon as possible via the contact form below. Make sure to fill in the appropriate topics so the request will be forwarded to the correct department.
Please note that if your order has already been packed and dispatched, we will not be able to cancel the order. In these, unfortunate, events, you will need to receive the parcel and return the order to us so that we can refund or exchange your order.
You can find the instructions on how to return your order here.